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Implementation
Global Roll Out
Upgrade
AMS
Testing
 
 
 
SAP B1 Solutions
IBM Solutions
IV and V
   
 
Applications Maintainance & Support
We have an impeccable record of providing 24X7 support, with aggressive service levels, to global application users in multiple countries. Our support methodology is based on the principle of adding continuous value to our client's business. This 'Business Process Improvement Methodology' is woven within our support model.
 
Methodology
 

We deploy our solutions strategically across the platform. All our support teams are backed up by an CoE team that is constituted of 'Experts-on-Demand'. These experts are available to resolve any critical issues. Our support model also deploys several frameworks for SLA monitoring and 'PIS' for process improvements.

 
  Our Features  
   
     
  We have a full SAP service portfolio and the deep knowledge of many key sectors to deliver great new value-added solutions. Our local expertise, blended with global coverage, enables us to deliver best practice solutions worldwide.