|
|
| Customer Relationship Management |
With an SAP Business One solution,
|
| Acquiring new customers is important for business success, but maintaining customer relationships is just as crucial. The SAP® Business One application provides the tools to turn prospects into customers, grow customer profitability and sales, and increase customer satisfaction. Discover how SAP Business One helps your business optimize and streamline the entire sales process – from tracking leads and opportunities to managing sales orders and customer data to administering after-sales support. |
| |
| Use the powerful sales management tools of the SAP® Business One application to create quotes, enter customer orders, and perform real-time availability checks across all your warehouses. Record new sales opportunities with relevant information, such as lead source, potential competition, and closing date. Track relevant activities from the first contact to the successful close of the transaction. The integration of SAP Business One with Microsoft Outlook allows you to synchronize contacts and opportunities, while gaining instant access to customer data from your e-mail using snapshot templates. The print layout designer tool in SAP Business One provides templates for any document you may need during the sales process, such as quotations, order confirmations, and billing documents. |
| |
| Ongoing customer satisfaction is guaranteed with quick response to service and support calls. The service management tools in SAP Business One allow you to optimize the potential of your service operations, service contract management, and customer support. |
| |
|
Grow customer profitability and increase customer satisfaction with effective sales and opportunity management, and after-sales support. Read the briefs on CRM |
| |
(PDF  499 KB and PDF 431 KB). |
|
|
|
